According to Microsoft, tech
support scammers are adding email to their techniques in taking money from
their victims. Sending phishing emails allows scammers to cast a wider net to
contact victims. The emails act much like typical phishing emails using social
engineering to fool a victim into clicking on a link or an attachment that
installs malware or takes the victim to a website that installs malware or asks
for personal information. The difference, so far, is that the tech support scam
email has links that takes the victim to a web page that tries to scare them
into calling a hot line where they can be convinced to pay for unnecessary tech
support.
Other techniques that tech support
scammers use include:
·
Ads on sketchy web pages that direct the victim
to tech support scam web sites.
·
Malware that displays fake error messages that
try to scare the victim into calling a hotline.
·
Many tech support scammers use cold calls to contact
victims, claiming to be from Microsoft, and trying to scare victims into
purchasing unnecessary tech help.
For more details about the recent
tech support scam trends go to,
Microsoft:
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