According to Microsoft, tech support scammers are adding email to their techniques in taking money from their victims. Sending phishing emails allows scammers to cast a wider net to contact victims. The emails act much like typical phishing emails using social engineering to fool a victim into clicking on a link or an attachment that installs malware or takes the victim to a website that installs malware or asks for personal information. The difference, so far, is that the tech support scam email has links that takes the victim to a web page that tries to scare them into calling a hot line where they can be convinced to pay for unnecessary tech support.
Other techniques that tech support scammers use include:
· Ads on sketchy web pages that direct the victim to tech support scam web sites.
· Malware that displays fake error messages that try to scare the victim into calling a hotline.
· Many tech support scammers use cold calls to contact victims, claiming to be from Microsoft, and trying to scare victims into purchasing unnecessary tech help.For more details about the recent tech support scam trends go to,