BECU advises that it did not make these calls and that if you receive a call like this to hang up and do not give any information.
It also advises that if you have received the call and provided information to call BECU immediately. BECU will deactivate your card, re-issue you a new car and monitor your account for fraud.
To reach BECU:
Lost, stolen or fraudulent charges on Visa card
Business hours: M-F 7am-7pm, Sat 9am-1pm (Pacific Time)800-233-2328
After hours: M-F 7pm-7am, Sat 1pm and all day Sun (Pacific Time)800-449-7728
Lost, stolen or fraudulent charges on Debit cardBusiness hours: M-F 7am-7pm, Sat 9am-1pm (Pacific Time)
After hours: M-F 7pm-7am, Sat 1pm and all day Sun (Pacific Time)888-241-2510
(collect outside US)
Report suspicious email, text and phone calls
Email our security team (monitored only during business hours). Personal and confidential information should not be included in your email@example.com