Wednesday, July 8, 2015

TECH SUPPORT SCAM- Scammers Target Mac’s

Traditionally, tech support scammers have targeted Microsoft Windows based PC users with phone calls claiming that the user had a virus on their computer and urging the user to allow the scammer access to the computer supposedly to “fix” the problem, but in reality to introduce malware that can take personal information from the target computer. Apple based Mac systems generally have not been targeted.

According to a press release from AARP’s Fraud Watch Network scammers have begun to target Mac systems also. Only they do not call, they use a phishing technique utilized by ransomware scammers. Phishing tries to get computer users to click on a link that can take the user to a web site that tries to collect personal information or downloads malware that can collect your personal information from your computer.

In this case, scammers may send an email or try to direct you to a web site with one of three domains-,, or Do not visit these web sites! The sites download malware that freeze Macs and displays pop-up messages warning of “dangerous viruses” and malware. Victims are urged to call a phone number for help in removing the viruses and malware, for a price.

Clearly, Mac users need to use extreme caution when clicking on links in emails or on web sites.

Tech support scammers often claim to be associated with Microsoft, “Windows,” computer manufacturers or other computer related organizations. Legitimate computer businesses do not call or email computer users to warn of computer problems.    

Anti-virus and anti-malware software helps to keep your computer safe from viruses and malware. When manufacturers of this kind of software detect new threats they will send updates en masse to subscribers of their software. This is the protection that you should use to protect yourself from viruses and malware. You should also be sure that your anti-virus and anti-malware software automatically updates itself regularly.

AARP Fraud Watch Network:

Microsoft Tech Support Scam Educational Video:




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