I have received a report of at
least one more Snohomish County resident receiving a call from a tech scammer.
The call was made by a man with a
slight Indian accent who said that he was calling from Redmond. He claimed that
the person answering the phone had submitted an error report from their
computer. He said that he needed some information or else they would lose their
computer. He wanted the potential victim to get onto their computer and follow
his instructions.
When asked who he worked for, the
man hedged. He said that he did not work for Microsoft, but that his company
did.
The person answering the phone
quickly concluded this was a scam and hung up.
The potential victim observed:
1. The
caller ID on their phone said “unknown name, unknown number.” A legitimate company
would have displayed their true phone number.
2. They
had not submitted an error report. And, Microsoft, of they had contacted them,
would not have to ask for their system information. Microsoft already collects
technical information about the computers that runs its Windows operating
system. You can cut off that information if you do not want Microsoft to get
it.
3. Microsoft
would not call. If there is any response, it would be via email.
If you receive a call from a tech
support scammer, you can report them to:
Microsoft:
Federal Trade Commission:
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